Last month Jenny showed this photo of a book/pattern and I fell in love with it. Shipping from Australia was a little high so I went on a search here in the US to find it.
I was so excited to find it at this store, so it didn't take more than a second to hit that buy now button. Now normally I wouldn't spend $30.00 on a pattern but this was just too pretty to leave sitting on a shelf. At the beginning of the week I thought it strange that it hadn't arrived yet. So two phone messages and an email were left. No response. By this time I was more than irritated, I mean she had my money and my purchase. Time to step up the complaint. I'm so pleased I chose to purchase this item through Paypal and not use my credit card. Within 4 hours this dispute was settled and I have a refund. It's amazing how I couldn't get a response from her with the phone messages and email but, using the services of Paypal got this store owners attention immediately.