There's been many discussions about customer service in the past from fellow bloggers. What do we expect when we place an order or an inquiry with a business?
I know personally that I expect my order to arrive in a timely manner and for the business or person running the business to be helpful and polite. So I suppose this all comes under the one word of quality.
I experienced this quality last week when I contacted Jackie from Canton Village Quilt Works about the Essex fabric that she stocks and color choices in the Kona cotton. Jackie spent well over half and hour on the phone going over colors with me so I could work out a color combination that would work well together. I placed my order for the Essex and within three days it was in my mail box, along with a sample of one of the colors we had discussed.
So many times we forget to sing the praises of those that do give good service, but focus only on the bad experiences we encounter. Thank you Jackie for a terrific shopping experience. If you are looking for quality customer service and beautiful fabrics to choose from, then I'd suggest you head on over to Jackie's store.
Now it would be a boring post without a photo, so here's the beautiful Essex cotton/linen fabric, now all washed and pressed and in the hoop, but you'll need to wait until Stephanie's giveaway for the String Challenge to see the finished item.
If your looking for a quality fabric to stitch or applique on then Essex is definitely it.
Now to end the post with some more good stuff, I passed my driving test yesterday, so I'm now a licensed driver, which I think scares hubby a little.
I'll be back tomorrow with some string finishes.